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Dog Profile & Personalization
Help with adding your dog, editing profile details, preferences, activity level, size, temperament, or personalized recommendations.
WAGLIFE SUPPORT
We’re here to help you have more good days together.
Need help with your account, dog profile, nearby places, Park IQ, saved favorites, sharing, or anything else inside WagLife? Reach out and we’ll help get it sorted.
Friendly human support
Privacy-first
Built for dog parents
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Places, Parks & Discovery
Questions about nearby parks, patios, trails, events, map results, place details, saved spots, or location accuracy.
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Park IQ & Live Insights
Help understanding crowd vibe, dog-size mix, shade, water, cleanliness, confidence levels, or live park information.
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Saved Places & Sharing
Support with favorites, Want to Try lists, share cards, links, social sharing, or sending a place to friends and family.
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Account & App Help
Assistance with sign-in, notifications, app behavior, subscriptions, restoring access, or general troubleshooting.
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Safety, Privacy & Reporting
Report incorrect place information, safety concerns, inappropriate content, privacy questions, or anything that should be reviewed.
COMMON QUESTIONS
Quick answers
How do I contact WagLife support?
Email loveforlocals@gmail.com.
Include the email connected to your account, your device type, and a short
description of what happened.
What should I include in a support email?
Please include your name, the dog profile involved, your device model,
iOS version, app version, and screenshots when helpful. Never send passwords
or sensitive payment details.
Why does a place or Park IQ result look incorrect?
Place information can change. Send us the place name, city, and what appears
incorrect. We’ll review the listing and the supporting data.
How do I report a safety concern?
Email us immediately with “Safety Report” in the subject line. Include the
place, date, time, and a clear description. For an active emergency, contact
local emergency services.
How do I request account deletion or privacy help?
Email
loveforlocals@gmail.com with “WagLife Privacy Request” in the subject line.
We’ll verify the request before making account changes.
STILL NEED HELP?
loveforlocals@gmail.com
Send us a message.
We review every support request and will respond as soon as possible.